Treat all people with whom relationships are maintained for work reasons (workers, suppliers, clients, external collaborators, etc.) with total respect for their dignity and fundamental rights (sex, race, ethnicity, religion or convictions) Avoid behavior, attitudes or actions that are or may be offensive, humiliating, degrading, annoying, intimidating

or

Act appropriately in the face of these behaviors, attitudes or actions: not ignoring them, not tolerating them, expressing their disagreement, preventing their repetition or worsening, communicating them to the people designated for this purpose, as well as providing support to the people who suffer them.

Some tips for achieving maximum anonymity, in addition to informing that the report is anonymous, are:

•Make sure that the description of the communication does not include information with which it is easy to identify you. The same applies to the documents you attach as possible evidence

•Do not report from a computer connected to the company's network, including a cell phone connected to corporate Wi-Fi. Ithikios does not record information, but before reaching our systems it must pass through our own control systems such as proxies or firewalls and there may be configurations that allow us to know what

•You can use the open source TOR browser, which anonymizes the IP address.

Unfortunately, and for security reasons, only the alerter knows your access code and password. If you lose any of them, you won't be able to keep track of the communication, that doesn't mean that the communication doesn't run its course, simply that you won't be able to see how it's progressing, or provide more information if the company requires it.

In the complaint process, you can decide whether to report your personal data or not. If you decide not to do so, you must establish your own follow-up through the complaints channel to see the progress and the resolution. The channel will provide you with a username and password to access the progress of the complaint. The channel is independent of the company and does not record information about the IP from which it connects.

The important thing is to act in good faith and that there is reason to believe that the facts reported are true. Holmusic does not expect the whistleblower to investigate the facts. The Ethics Committee must assume this function. If the investigation concludes that there has been no violation, and it is concluded that the notifier has acted in good faith, the notifier should not fear any type of retaliation

This channel is NOT a mailbox for complaints or complaints from customers or questions about products, for which they should be sent through the “Contact” section of the Holmusic.es website

The Ethics Committee will communicate the acceptance of the complaint/consultation within a maximum period of 2 working days. The deadline for resolving inquiries will be a maximum of 15 working days, unless the complexity of the case justifiably requires a longer period of

The complaints channel operates on an external platform, https://ithikios.com. This company receives complaints and automatically sends them to Holmusic for evaluation. The ithikios servers are in CPD's in European territory. Your data is encrypted to avoid intrusion risks as much as possible

These are addressed to the members of the Compliance and Ethics Committee appointed to manage and guard them. The members of the Ethics Committee initiate the corresponding investigations. If considered necessary, the research is outsourced. The people involved in the investigation are also subject to the duty of confidentiality and to the privacy policy